On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
Member Rights and Resources | Trillium Advantage
Member Rights and Resources
With Wellcare By Trillium Advantage, you’ll always have someone on your side to help you be in charge of your health. The friendly service and easy-to-understand information you receive from Wellcare By Trillium Advantage will help you feel confident about making healthcare decisions. This page contains information you may find helpful during your membership.
Plan Exclusions & Limitations
Medical Necessity Criteria
Prior Authorization Rules
Text Message Legitimacy
Low Cost Internet
Learn About TTEC Security Breach
Appeals & Grievances
Fraud, Waste & Abuse
Helpful Resources
Additional Forms
Disenrollment
Interoperability and Patient Access
Where to Go for Care
Quality Management & Improvement
Integrated & Transition of Care
If you have questions please, contact Member Services.